Once they have downloaded the content I tried the installation myself. Step 4 : Download the three Parts under the Revit 2018 64bit option. In this case the, and as a example, I’ll outline the step to download Revit. I suggested that they firstly download the install files from the Autodesk Virtual Agent found here. As they have done a web install and it runs, downloading in the background it is a problematic if you are doing the installation multiple times as it downloads the installation content each time. Start by searching for “Return Value 3” (the 3 generally indicates there was a problem).A customer phoned in with the issue that his Autodesk Revit installation failed. If Revit Server is the component that is failing, we can take a look at the Revit Server installation log to get more details on the issue. Install the needed version of the Visual C++ Redistributable before starting the installation of Revit Server). Start by looking at the main installer log, if one of the components other than Revit Server is failing, try installing it separately from the Revit Server installation (e.g. Note: There will often be two log files created, one for the main installer that spins off separate installations, and one specifically for Revit Server. If the pre-requisites are loaded The next step would be to take a look at the installation log file (written to the %TMP% folder during installation). If these pre-requisites have not been loaded first, the installation will fail. Solution:There could be many causes for an installation failure.Ī basic item to check is that the pre-requisites have been loaded for Revit Server.

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